Complaint: was promised good service and a courtsy rite home ,and the best deal he can give .the deal 66 month lease 12.000 annual !! verbal agreed on either upgrade or terminate if vehicle is trouble .the penalty would be 400.00 .well to terminate the lease i would have talk to the bank and the fee be 17.00.00 2002 nissan frontier with a 15 mpg on high way .the trans is laboring trying to shift ,dealer claims test driving vehicle 10 miles but the milage was the same when it i was told it has no problem .vehicle was dropped of friday morning ,and i was called monday afternoon telling me that the vehicle is finnished no transportation ,i paid for a service contract which will supply rental for 5 days .been trying to contact dealer from july 2002 ,never returns my calls ,ask nissan for help !! they offered me a 50.00 coupon on next service ,also told me that the dealer is independant and don’t have to deal with me that tells me that he is got the money ,and i can go get my vehicle serviced by a nissan dealer 140 miles roundtrip . no help from nissan either ,contacted BBB and their paper work run around ,dealer is a member .dealer is unethical and must feel safe ,nissan and bbb send paper about a month ago .still no explanation why i was not informed about the vehicle in shop over the week end .all invoices are lies ,the mileage does not match on invoices. actual mileage they did not use gretel beware of ranch motors and nissan Gretel Phelan, California
Tags: Auto Dealer Repairs
Address: 15425 Dos Palmas Avenue victorville, California U.S.A.