Complaint: This company was contracted to take care of an elderly patient who was scheduled for major surgery. For several months they worked fine, no complaints and provided the care that they were requested. Then when the eldelerly patient came out of the operating room, and was in rhabilitation stage, the owner Chris Campbell left a rude and bully’is message stating that they dont do this kind of work (house cleaning). As the patient was disabled and had no capacity to do basic house chores, this was a task that was performed for several months. They company waited until the patient was entirely disbled and post operative, then came up with an ultimatum to quit in 2 weeks citing work that was not their’s to do. Nothing different from pre-operative stage work assignments, except this was not an opportunitic, sadistic excuse to ask for more money as well as change the agreed upon work assignments. This is our opinion of this rather cruel and heartless abusers of the elderley patients’ helplessness. Not only was the manner of their communication extortive, but their ultimateum at a critical healthcare moment when we had no other options was just plain unethical and deeply dissapointing. Never will we every trust such people to take care of our loved ones and the elderely.
Tags: Bait & Switch, Disability Services, Elder Abuse, Elderly Ripoff, Family Services, Senior Services
Address: 501 Washington Lane, Suite 301 Jenkintown, Pennsylvania United States