Complaint: I went to Sears auto center to have simply have them put on four new tires. I dropped off my 1996 black neon – which has a horrible paint job & some dents. When I returned to see if the tires were put on, the tech had some news for me. He said that they found some problems. He said that all 4 struts were shot, the driver side inner & outer tie rods were worn out, the front ball joints were shot, & it probably needed an alignment. Bad news was it would cost about $688 to fix, good news is that I’d save money on labor by getting everything done at one time. I told him just put on the tires. He warned me that serious damage to the car would happened if I didn’t get that stuff repaired right away, even made me sign a paper saying he warned me of the problems. I still have all the paper work, even the one which lists the ‘problems’ signed by the auto techs. Well, I took my car to my trusted mechanic – Swope’s Garage of Mt. Aetna. He gave the car a full inspection. He did find a few things wrong: It will need a new muffler soon, & he had to fix the rear wheel cylynders & front roters. I asked what about the struts, ball joints, & tie rods. He said they were fine, nothing wrong with them!!!!! Well, he fixed the real problems for $200! Sears would’ve have charged me almost $700 to fix things not broke!!! So Beware of Sears Auto: Always get a second opinion from a trusted mechanic – if you’re lucky enough to have one 🙂 Has anyone else had this kind of trouble? Scott lebanon, PennsylvaniaU.S.A.
Tags: Auto Repair Service
Address: 1301 QUENTIN RD Lebanon, Pennsylvania U.S.A.