I paid up front for cost of item and shipping. My product never came and for months, I did not receive a response to my email. I posted on their Instagram page for someone to contact me and was told to send a DM. We went to private messages and I was told it was being looked into. First it was when the manager came. Then it was on Monday when they reopen. After about 3 weeks, no more replies and I’m blocked. So I went to Twitter to try again, but this time, they never replied.. Just blocked me. This company shows no remorse for stealing from people. I wouldn’t recommend them to ANYONE based on customer service alone.