When we ordered our dress we were told that this dress was all ready on the way from the manuf. to the store so if I placed my order, the dress would leave the day it came in, and that was all true. (no one waord was said about no exchanges or returns)When we rec. the dress it was a bit smaller than promise…. SO I thought no big deal we will just exchange this brand new dress with tags still on.I called the next day after getting the dress, and they will not refund or exchange it !And have even said I possibly damaged the eye hook, and now possibly the zipper..This dress is just maybe 1/2 an inch to small but still can be zipped perfectly. It is not damaged in anyway…I know have contacted the BBB, hoping that this issue can be resolved. So sweet did offer to let me send the dress back for the eye hook to be fixed… Please thats a one dollar repair.Never do business with this company as they appear to just make it up as it goes along.
1033 State Road 436 Suite 153 caslebury, Florida United States of America