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sprint Review

All I wanted to do is add a new phone to an existing line – the customer service representaive offered to change the phone number as I did not like the area code on my old number. He failed to mention any cost to me. Great so it was done. I got my bill – terrible it cost me 99.00. I called sprint imediately sat on the phone for 45 min. got no help resolving the issue – they stated I would get a Supervisor to call me back after they research the issue. I never got a call back. I scheduled my payment minus the 99.00. I called them back sat on the phone again for another 30min they stated a credit of 99.00 would go through on the next bill but I would still have to pay my bill in full. I refused. HELP. They cut my phone service over 99.00 doallars short called them back again they restored my service and stated that it be would be worked out. Now I got an email stating I have a payment plan for 98.00 to be paid – nothing resolved. HELP

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