Staples offers reports and my name is in the system of the store when I give my phone number. I asked how do I get the points and I am told by the store to go online. Customers in the store say they receive email from the store and are so informed. I am not receiving any emails from Staples and the loal store says it cannot help. I asked to speak to the manager and could not while in the store. I called later and I was put on hold for 20 minutes when my phone battery went low. I have a complaint about Staples both locally and corporate. I have no idea how to reach corporate. People say just do not shop there but I think something needs to be done. No one at the local store will assist you.
Timonium Shopping Center Timonium, Maryland USA
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