Stauer ( watches) willits California Review

In January 2017 I saw an ad in a magazine for a beautiful watch at discount price from Stauer. I oredered the watch. The money was taken from my bank and the watch delivered. March 29th Stauer charged my bank account $99.99 twice, for two more wartches I did not order and had no chance to shoose a style even if I HAD ordered them. The watches have not arrived and today is May 15th. I called the Stauer customer service number immediately and cancelled the ‘order’ I had not made. They told me the watches were coming and I had no option to choose the style or even cancel the order. I cancelled any option they thought they had to send me watches every month I had not signed up for anything like that, one watch at a time is perfect for me and I own a few already!!!! Stauer continued to tell me they were cancelling any future watches, but they were sending the watches anyway that I had already paid for through the bank. I asked for a refund, but I have not received the watches to send them back!!!! They will not refund me until I send back the watches they never sent me and are not on order status. HUHHHHH??? The continue totell me to check my order status. My order status shows only the one watch I bought in January. They told me to email customer service, but there is no way on any of their sites to reach email. Stauer ripped me off by pretending to send 2 extra watches to me two months after I ordered one watch. There is no order for those watches on their site yet the money is missing from my account. I will keep trying to get my money back but I am warning everyone to heed from my experience. Buying a watch from Stauer should not mean you mistakenly join some sort of membership for one watch a month they do not send, and do not bother to inform you you are getting, in a style you do not choose.

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