On multiple occasions this store has tried to sell me and has sold me, used equipment for new equipment prices, claiming the equipment was new. They have told me “it is a floor model

hence the scratches

dust

or lack of proper packaging. I have sold them equipment on many occasions and a week or two later saw the same piece of equipment on the floor

cleaned up (without packaging) with a price tag on it that is exactly the price if you were to buy it new. This is unethical