The Swanx Oak Grove Kentucky Review

On Feb 13, 2013, I placed an online order with The Swanx, a company who creates beautiful hand painted shoes. When I placed the order, the website clearly stated it would take 8 to 10 weeks. When May was nearly finished, I started checking the status of my order. The account said that the order was processing or artist was working. In the end of June 2013, I started to call the company, and was met with a message system. I tried nearly everyday. In early July 2013, I finally tried the “Live Chat””

and did get a reply fairly quickly. But the reply was sent to my email. A little confusing. I had asked the rep how to go about getting a refund

and I was told that it was against store policy for a refund

only store credit. I asked to speak to a live person

and was denied. I was told that the person I was communicating with was the only employee and that same person was responsible for the phone

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The Swanx Oak Grove Kentucky Review is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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