TigerDirect Vancouver Washington Review

I am on my last straw with this company. Its the first time I’ve ever purchased from them. I sure wish I read the hundreds of bad reviews online about them before I had made a purchase. I saw a good deal online for an AudioSource S3D60 Soundbar with Sonic Emotion 3D Sound. It was going for $69.99 on Amazon and the seller was TigerDirect. This was the first soundbar I had ever shopped for. It looked like a pretty good deal so I purchased it and paid $39.30 for fast shipping. I received the shipment a few days later. I was shocked at how small the box was. When I opened it, it wasn’t even close to the item I ordered. it was an AudioSource SB121 Mini with a single speaker, something you would use on a cheap computer not a 47″ LED tv. I called TigerDirect immediately. After going back and forth with the representative on the phone

he assured me that he would send a UPS return label immediately and have his senior manager contact me within 24-48 hours to let me know that the correct item will be shipped once other is returned. Seemed fishy that anyone would need to contact me for that

but I agreed and waited the 48 hours out. After 72 hour I had still heard nothing so I called them again. I was told


but we no longer have that item in our inventory. The best we can do is give you a refund. I told them I didn’t want the refund. I want the item stated on my receipt and that I paid for. Again I was told I would be contacted within 24-48 hours so that he could “”elevate”” the situation up to his manager. So I waited 48 hours and still no reply. Meanwhile I noticed on their website

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TigerDirect Vancouver Washington Review is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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