This website allows you to bid on items. If you are the highest bidder you win. Then you pay for the item. This is what I did. They claimed item was worth $469. I won with $20 minus $5 for being new. When requested to pay I input all the info. The payment was processed. I was notified confirmation. Then I was informed of an immediate cancellation. They said the payment didn’t go through. I checked my account and found the charge had gone through. I immediately contacted TopHatter and requested the item. I was told they had issued me a refund. Why would they issue a refund to a payment they couldn’t process? I again contacted them via email requesting the item. The charge will now cost me an additional overdraft fee of $28. I wouldn’t have minded paying it because of my purchase. Their response again basically too bad! I know if you bid and don’t pay they will deny you bidding privilege for a couple weeks! All I wanted was the item. They wouldn’t allow me to have it. I paid I should’ve received the item!