Tri Pointe Homes Castle Rock Colorado

Complaint: I purchased a home from Tri Pointe over a year ago. When i purchased the house i paid for a garden level basement. When the house was constructed, Tri Pointe poured the wrong foundation which did not include the upgrades of a garden level house that i paid for. I even heard the forman say they poured the wrong foundation, but that they would fix it. Over the past year i have talked to the sales office, the warranty office, and now even the upper management to try to resolve my issue. I have been given bad excuse after bad excuse, and now flat lies saying that i never had a garden level add on when it is clear that i paid for it, and have emails with the sales guy talking about it. Tri Pointe Homes is a rip off. I paid for something i never got and now they refuse to even talk to me about it. They have very low quality in both materials and craft, and are only trying to make a quick buck. The warranty department makes excuse after excuse of why they can not fix obvious issues that are covered under the warranty. Dont waste your time or money. There are good builders out there, Tri Pointe is not one.

Tags: Builders & Contractors

Address: Nationwide USA


Phone: (303) 802-1531

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Tri Pointe Homes Castle Rock Colorado is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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