My husband took me to Walmart to surprise me and bought me an IPad Mini.. or what we thought was an IPad. Got it home and opened the box only to find two cut up magazines and no IPad. I immediately called Walmart and asked for a manager. She got on the phone and told me to bring it in and she’d get me an IPad. We brought it back and asked for the lady that we spoke with on the phone. Ten minutes later she came out and I opened the box and showed her what was in it. She asked me to put the lid back on and close the box, she wouldn’t even touch it. She than asked if it was sealed, I told her yes and I broke the plastic and showed her. She than told me that it was an Apple problem not hers and that I would have to call them. I had my receipt in hand and paid $350 cash. She didn’t scan it or anything and said she couldn’t do anything for me. I asked for her manager. He proceded to take my info and said they’d call me back later. So there I walked out empty handed and crying. Having spent $350 cash I got nothing from Walmart. Not even a sympathetic I’m sorry.
1015 Highway 80 San Marcos, Texas USA
Department & Outlet Stores