Westbury Auction Galleries San Francisco California Review

We bid on a Cartier gold Panthere watch via LiveAuctioneer, a platform which allows any business to call itself a legitimate auciton house. The problem is not all businesses are actual auction houses. Westbury Auction Galleries is one of those that is not an actual auction house. They have a website and are on LA trying to protrya themselves as such but that’s not the case. They are lsited as open 9-5 but there that is not true. There is one person who calls you back on a computer phone number pretending to be working from a fullservice auction house. We called them no less than 6-7 times without over the course of several days and no one ansered their phone or returned our call. Finally someone called on a computer number that you could not cal back…No claiming of a Yelp page to legitimize their business……They are a business based on being on a third party paltform….We wanted to split our transaction on two credit cards. The guy seemed totally confused, heavy accent and didnt understand any basic business practices. We work with numerous auction houses and this red flagged us–no legitimate business line, no business that is open as they state 9-5, no employees as the guy on the phone was pretending. He pretended to “speak to my manager”” which was anothe guy with the same accent (no idea where tey are from) who made no sense at all. I asked who owned the business and he said I “”didn’t need to know””. Well

I am not about to buy a $5k watch from a “”fraudulent business””. I have no idea who these peole are nor why they do to such great lengths to pretned they are a legitimate business with a website that is just simple mock up with the computer nubmer—ALL SUSPICOUS. So when I repeated I needed to make sure this was a legitimate business and not fruad (ie: where does this merchandise come from???) he said “”the transaction is cancelled. You have no obligation. He got off the phone quickly….He then went on LiveAucitneer to claim we were a deliquent account. Unfathomable. LiveAuctioneer is a platform that is based on scale

and so they take anyone claiming to be an auction hosue to sell. 90% are legitimate but the 10% that are not is very problematic. Be very careful of this business…We do not know hwo they are

why they claim to being a full serivce auction house not were their merchandise comes from. But what we do know is that they lie–often—and are vindictive and lie. In our case

we have spent nearly $100k on LA

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